Important Notice

        There may be a restocking fee for product(s) returned as defective that have no problem of up to 25%. This restocking fee is determined based on the condition that the product is returned ------ The minimum fee will be 5% or $50, whichever is more. ------ Returns must be complete with all manuals, cables, etc., just as you received them. ------ Product(s) must be in resellable condition, clean, without scratches or usage marks of any kind. ------ Make sure that the RMA# given is on the shipping label. Please do not write on the box!  (Customer will incur a 10% re-boxing fee if the box is not returned in resellable condition). ------ The product being returned must be returned in the manufacturer’s original boxing and packaging, inside and out. ------ When returning product, the customer is responsible for freight costs. ------ All product(s) that are shipped double-boxed must be returned double-boxed. ------ Product(s) received without a RMA number or an expired RMA number will be returned to the customer.

Please, Fill Out This RMA Request Form Completely.

Tech Support : 973-579-0103  or  973-579-1309
Fax : 973-579-7564
8:30 to 5:00 Eastern Time. Mon.- Fri.

TO SPEAK TO AN I&E ACCOUNT REPRESENTATIVE PLEASE CALL
1-800-432-1255 or 1-973-579-0009